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About uSAVEm
Thank you for your interest in Zoovy e-Commerce Services
If you are interested in establishing a new website for your online business please click here to access the
Zoovy.com homepage.
If you are a customer who needs to check order status, use your email address and password to login:
If you have forgotten your password, please check the reminder page.
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AOL/Compuserve Users:
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If you are unable to login, or need to contact the merchant by mail/phone please use the information below:
By Phone: 877-487-2836
Mailing Address:
uSAVEm
23 Maple Street
Suites C and D
Roswell, GA. 30075
Email: support@usavem.com
If any of the information above appears invalid please notify abuse@zoovy.com immediately.
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Please note: Zoovy is a software and website hosting company.
We are not equipped to offer assistance with orders or provide any form of customer service for this merchant.
To get questions answered please click here to contact the merchant directly.
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uSAVEm Who am I buying from ?
Since its launch in the Fall of 2001, uSAVEm has become one of the fastest growing doll companies on the Internet. What began as a vision has blossomed into a one-stop online doll shop extending to its customers what they promised from day one: "MANY STEPS AHEAD with quality products and excellent service." We now provide 1000’s of different items and complete most orders the same day fulfilled from one of our three Roswell warehouses.
Our Customers
uSAVEm takes pride in its large customer base, treating all customers like extended family, walking them through their payment process, answering all of their questions and easing any uncertainty that comes with Internet purchases. Customers can feel free to call the company's hardworking team and be met with a friendly, welcoming reception.
Background
After decades of experience in sales and marketing, we sought to distinguish uSAVEm from its competitors. An online doll retailer unlike any other, uSAVEm provides special attention to its customers and offers unique promotions and discounts that allow customers to get the best possible value. Every employee at uSAVEm is well versed in the doll industry and can provide a valuable education to insure customers feel comfortable making their purchases. The staff warmly shares in the happiness of customers looking for that perfect doll, whether it is a vinyl, porcelain, or silicone, limited edition, or to be used for a birthday, anniversary, or gift.
uSAVEm Suppliers
The company's suppliers and partners are among the largest doll suppliers in the United States. The USAVEm team is always thinking of ways to make their company more efficient, buy its items less expensively, and provide them at the best prices to provide its customers with the best and most competitive prices possible. You can always feel confident buying from uSAVEm.
Experienced with Mail Order
With decades of mail order experience, we try our hardest to satisfy each and every customer and insure transactions are smooth and flawless. We use United Pacel Service (UPS) for all continental US shipments. We also ship internationally to more than 38 countries using United States Postal Service (USPS) and have not had any problems to date. Our shipping services include automated customer tracking, package delivery notification, and orders are insured up to the total value. But, we are not perfect and if there is any problem, we will work with you to expedite the remedy as quickly as possible because stand behind each of our products sold 100%. All of the items sold on this website, unless clearly indicated in the description, are BRAND NEW items from SEALED CASES. We have filled thousands of orders and have a near-flawless record.
Summary
We want to provide you with valued products combined with our commitment to service your needs as required. This combination is bound to succeed for both of us-- so enjoy shopping.
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How do I purchase an item ?
To purchase an item, first click on the image or title of that product. Then on the product detail page which shows the detailed description, pictures, and price, click the "Add to Cart" button to place the item in to your shopping cart. Once you are done shopping and you are ready to complete your purchases, please click the "Checkout" link at the top of any page.
How do I checkout and complete an order ?
If you have never made a purchase at uSAVEm, please choose the option on the left of the screen for NEW CUSTOMERS. If you already have an account with us, just enter your email and password. If you forgot your password, click on the link to send your password to your email address.
How do I enter order information ?
After you choose CHECKOUT option, it's time to fill out your customer information. It is important to enter the name that appears on your credit card and the address where your credit card statement is mailed. If the shipping address will be the same as your billing info, check the box which says, "Shipping info same as Billing" If you would like to ship to another address, fill in the shipping address information. In order to receive your order promptly, please be sure to use accurate addresses and zip codes.
How can I communicate any special order instructions ?
Please include any special instructions or comments you wish to send to us in the area provided during checkout. These may include anything out of the ordinary.
How can I pay for my order ?
Choose which payment method you will use to make your purchase. The little down arrow on the right-hand side of the payment type box allows for a variety of payment options. Cash, Checks, Money Orders, PayPal, VISA, Master Card, Discover Credit and Debit Cards are all accepted. . If using Cash, Check, or Money Order payment type, our mailing address and instructions will be sent to you for processing your payment. If paying by credit card, be sure to enter your correct credit card number and expiration date. You will also be asked for the 3 digit code located in the signature area on the signature side of the card. If you are reordering with credit card, the last 4 digits of the credit card are displayed and you will ONLY be asked for the AVS code which MUST be entered for each order. This little code insures that the person ordering in fact has the card in their possession. Please note that your credit card and personal information will not be given out to anyone and will only be used to complete your purchase. Our privacy policy can be found at http://www.usavem.com/privacy.cgis Credit card numbers and other information are encrypted on our secure bank servers so they cannot be intercepted by any one.
How do I check on my Order Status ?
An order confirmation appears on the screen when the order is place and a copy of the order details is sent to your email address specified. In addition, at any time, you can check on the status of any order by logging on to the system using the ORDER STATUS button and entering your username and password. If you click on a particular order number, after the details a link is provided directly to UPS to track shipment details for any order.
What if I still have Questions or need help ?
If you still have questions, please feel free to contact us at 1-877-4uSAVEm 1-877-487-2836. If you are located in the Atlanta metropolitan area, please call 770-993-3644 Our email is support@usavem.com
We appreciate your business
Thank you from all of us at uSAVEm |
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